Here are the most common questions about our solutions.
What are the system requirements for Optimax solutions?
The Optimax cloud is a Bring Your Own Device (BYOD) environment. This means you can run any of our solutions using PC's and laptops, iPads and Android tablets, mac or linux, Chromebooks, or even your phone. As long as you have internet access you can use Optimax solutions.
Is Optimax a SaaS solution?
Yes, Optimax solutions are SaaS, with no long term contracts. Hosted securely in the Google cloud for instant access wherever you may be.
Can I install Optimax on my local system?
Optimax runs in the cloud, so the only component installed on your local system is a special secure access client that installs in less than 30 seconds.
Where do I find training and support for Optimax?
We work with selected partners across the country to provide training, implementation management, and ongoing support services. These partners have in-depth knowledge of your specialty and the local resources to provide personalized support for your team.
Can Optimax integrate or interface with an EMR or EHR system?
Optimax can send and receive information with any EMR/EHR or LIMS system, as well as proprietary in-house systems. These connections can be deeply rooted at the database level or use high-level protocols and standards such as HL7 or web API. Fully automated and completely configurable, we connect with anyone.
Which product is right for me?
If you care for those with intellectual or developmental disabilities, Optimax TCM is designed just for you. From Case Managers to residential and day service providers, Optimax TCM includes Care Plans, Medications Tracking, Scheduling and Attendance, integrated one-click billing, complete revenue cycle management, and much more.
For physical medicine providers such as Therapists and Chiropractors, Optimax SOAP is the tool of choice. Completely customizable to your practice standards without the pain of endless templates, it is a fresh approach to medical records.
Already have an EMR or LIMS system? Billing service with high-volume or complex billing requirements? Tough scenarios that need systems to connect and communicate, automate and validate? Optimax RCM was built to handle these challenges, managing any type of billing to any payer or clearinghouse with efficiency and rock solid reliability.